Returns & Exchanges

At Portland Leather, we stand behind our craftsmanship and offer a 30-day window for returns or exchanges on items in their original, unused condition. Please note that 'Almost Perfect' sale items are considered final sale and are not eligible for return.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and shipping zip code to select the items you wish to send back.

2

Print Your Label

Select your preferred return method to generate a prepaid shipping label or a QR code for printerless drop-off at authorized locations.

3

Pack Your Leather

Carefully place your items in their original packaging to ensure they are protected from scratches or scuffs during transit.

4

Drop Off and Track

Deliver your package to the designated carrier; once received at our warehouse, please allow 7-10 business days for your refund or exchange to be processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing